Privacy Policy

Last updated: July 18, 2025

Welcome to Afya+! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and mobile application ("Afya+", "we", "our", or "us").

1. Information We Collect

• Personal Information: Name, email address, date of birth, and other details you provide during registration.
• Health & Wellness Data: Information you input related to meals, sleep, exercise, mental health, and goals.
• AI Chat Interactions: Messages, prompts, and preferences exchanged with the AI assistant.
• Device Data: Device type, OS version, IP address, browser type, and usage patterns.
• Cookies & Analytics: We use cookies and third-party analytics (e.g., Google Analytics) to understand usage and improve our services.

2. How We Use Your Information

• To personalize your wellness plans and health suggestions.
• To operate, maintain, and improve Afya+ features and AI responses.
• To send you updates, reminders, or important notices related to your wellness goals.
• To analyze usage trends and improve app performance and content quality.
• To comply with legal obligations and ensure a secure user experience.

3. How We Share Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Hosting, analytics, and technical support services who are bound by confidentiality agreements.
• Legal Authorities: If required by law or to protect the rights and safety of our users and platform.
• Consent-Based Sharing: With third parties only when you provide explicit permission.

4. Data Retention

We retain your data only as long as necessary for the purposes described in this Policy. You may request deletion of your data at any time.

5. Security

We implement strict technical and organizational measures to protect your data against unauthorized access, loss, or misuse. These include encryption, secure servers, and access control.

6. Your Rights

Depending on your region, you may have the right to:

• Access the personal data we hold about you.
• Request correction, deletion, or restriction of your data.
• Withdraw consent at any time.
• Object to automated processing or profiling.

To exercise any of these rights, please contact us at info@chriscottech.com.

7. Children's Privacy

Afya+ is not intended for use by children under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children.

8. AI Usage Disclaimer

Afya+ provides AI-generated health guidance and content based on your inputs. This is not a substitute for professional medical advice, diagnosis, or treatment. Always consult with your physician or other qualified health provider for any medical concerns.

9. International Users

If you are accessing Afya+ from outside [Insert Country, e.g., Uganda], you consent to the transfer of your data to servers located in [Insert Hosting Region] with appropriate safeguards.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the app or via email.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: info@chriscottech.com
Phone: +256 756 891 594
Address: HaxyScott Technologies, Kyanja, Kampala, UG

Thank you for trusting Afya+ with your wellness journey.